U Joanna Taylor U
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75931 Zambezi Ct.
Palm Desert, CA 92211
(Phone: 760-485-4908 8Email: jotaylor2002@yahoo.com
OBJECTIVE
Obtain a position as District Manager, responsible for the daily management of several storage facilities.
EXPERIENCE
11/2001-Present – Indio Security Storage Inc., Indio, California
General Manager
- Supervision and Management
Perform daily operations of facility. Complete and submit daily, monthly, and fiscal year end reports for the accountant and absentee owner. Enforce theft prevention tactics, bank deposits, inventory and order of supplies, accounts payable and receivables.
- Advertising and Marketing
Quarterly price comparison reports, and solicitation of sales. Within 12 months decreased vacancies from 40% to 3%, receiving the "top sales" award.
- Facility Maintenance
Knowledge and use of power tools to cut locks and repair damaged buildings or property. Clean, paint, and haul abandoned units to the local city disposal site.
- Human Resources Relations
Submit paperwork for employee heath and dental insurance, 401K investments, and ensure employees receive proper forms. Hire/terminate employees as necessary, payroll, perform monthly motivational and safety meetings, and solve employee relation issues.
- Customer Satisfaction
Problem solve consumer disputes, accept daily payments totaling $5,000, perform preliminary and secondary liens on delinquent tenants, filing necessary DMV paperwork to auction abandoned vehicles, taking inventory and advertise lien sales, and auction all delinquent tenant units.
5/1998-10/1998 – Black Meadow Landing Resort, Parker Dam, California
Office Clerk
- Data entry of customer reservations, and accepting payments with daily totals amounting to $8,000.
6/1993-5/1998 – Indio Security Storage Inc., Indio, California
Office Clerk
- Accept payments and phone calls from customers. Report daily collections to the General Manager. General accounting and filing duties.
EDUCATION
2007 - Bachelor of Arts in Business Administration, in progress
California State University San Bernardino, California
2005 – Certification of California Lien Sale Laws
Skilcheck Services, Ontario, California
1999-2001 - Associate of Arts in Business Administration
College of the Desert, Palm Desert, California- Honor Roll
- Graduating GPA 3.43
1998-1999 - Mohave Community College
Lake Havasu City, Arizona- Dean’s List
- Phi Theta Kappa
- Transferring GPA 3.90
SKILLS
Proficient at public relations, build and maintain websites, type 80WPM, and knowledge of computer and credit card machine hardware and software programs.
